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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

What to Expect

As a new client of our hospital, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

Our veterinary team is here to assist you and your beloved pet during your appointment. Our veterinary assistants will take a history and gather some data for the doctor. Then a veterinarian, a registered veterinary technician and the veterinary assistant will join you in the room to make the process as smooth as possible. As the assistant holds your pet, the veterinarian will perform a total physical exam from nose to toes, answer questions and plan further diagnostics or treatment as necessary. The technician documents the doctor’s findings in our medical records, performs any necessary blood draws and provides other requested services such as nail trims, ear cleanings, etc. Our entire staff works to provide you with further educational information and is always ready to answer routine wellness and care questions. Our client care specialists will handle billing and schedule any needed follow up.

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (260) 244-5626

"I am so happy! They got us in as soon as they could. We took in a small old dog about 2 weeks ago. He was perfectly fine till the night of the big storm. The next day he wasn't walking right and in so much pain. Our vet was booked and phone problems and another vet was booked up as well from power outages. Line street said our new little old man dog had a pinched nerve in his neck effecting his whole right side. Gave us meds and care instructions. Buddy is one of the best little dogs I have ever met and so trusting so to see him so hurt and sore and not himself was hard. We fell for this little dog hard and fast. But after the vet visit I truly believe he was ment to be with us due to I have issues with nerves in my hip being pinched and taking out my leg once in awhile. Thank you line street for seeing our sweet little new old man dog for the sweet little boy he can be when not in pain. It means so much!"

Shawn L.

(260) 244-5626 Appointments
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