New Client Form
"THE BEST. If I could give them 6 stars, I would. When I scheduled my appointment online, I left a note explaining that my husky mix, Mello, had a bad experience at her last vet and that we were hoping Line Street might be a good place to start over. When we got to the appointment, the staff were friendly, welcoming, and incredibly patient with her. The tech, Kendra, took the time to let Mello sniff around and never forced her to go anywhere or do anything. She got comfortable enough to eat treats in the room (she never did this at the other practice )and was looking more and more confident by the minute! Eventually, another tech, Holly, and Dr. Ahlenmeyer came in. Mello is generally scared of men, at least at first, but she was ALL about this guy!! He had her eating treats, doing tricks, and getting belly scratches for probably thirty minutes before they administered any vaccines. I can't thank Line Street enough for going above and beyond with our"misunderstood"pup. They truly got to know her before examining her, and they only did what needed to be done that day to avoid pushing her past her threshold since she hates being restrained. It sounds like a small thing, but I can tell their care and patience has already transformed her perception of the vet. So, thank you Line Street!!!!!!!!!! You all rock!!!"
Maddie W.
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